Navigating Difficult Conversations


Workshop Description

Like death and taxes, hard conversations are a part of life. They're scary. They make our palms sweat. The mere awareness that we have a tough conversation on the calendar tomorrow keeps us awake in bed running the scenarios over and over and over. This session covers the 7 fundamental elements of how to navigate difficult conversations

What participants will learn.
Why people fear conflict and why good leaders lean in to it
7 tips for navigating difficult conversations
How to identify and leverage Default Conflict Responses
How to uphold a person's dignity even when you must let them go
How to develop a culture that embraces healthy conflict.

Interested in training for your team?